Revamping MRO Management: A Fresh Pet Food Producer’s journey in a new production facility seeking support with MRO Management

This company produces fresh and nutritious food for dogs and cats while pushing the boundaries of sustainable practices. The recipes are developed by veterinarian nutritionists and made with natural whole ingredients, like fresh meats, vegetables, and fruits, which are cooked in small batches at lower temperatures to preserve their natural goodness. Products are available in mass, grocery, natural food, club, and pet specialty retailers across the United States, Canada, and Europe, as well as online in the U.S. for direct delivery.

To learn more about MSC’s BNA, our unbiased process, and data assessment of your indirect supply chain, designed to identify customized solutions to empower performance, generate savings and maximize profit potential, call us at 800.645.7270.

NEW PRODUCTION FACILITY SEEKING OVERALL SUPPORT WITH MRO MANAGEMENT

Conducted an extensive operational site assessment through MSC’s Business Needs Analysis (BNA) to identify opportunities to achieve this customer’s goals for improvement in supplier management and increased productivity.

Goals included:

• Support for buyers, maintenance, EH&S, Production and Quality teams for launch of production at this new facility

• Address maintenance team challenges with local supplier not bringing true value to their VMI program

• Solutions to optimize production productivity

• Need to identify comprehensive safety signage protocols throughout facility

• Need to identify hydraulic fluid requirements

MSC DELIVERED SOLUTIONS CUSTOMIZED TO ADDRESS MULTIPLE FACILITY CHALLENGES

• Implemented VMI for facility maintenance and utilities

• MSC Fluid Connector Specialist conducted a Fluid Needs Analysis (FNA) to recommend and implement Parker hydraulics solution

• MSC Industrial Safety Consultant conducted a Safety Needs Analysis (SNA) to recommend and implement a comprehensive facility signage solution

IMMEDIATE 6 MONTH COST SAVINGS OF $118,006

• Streamlined procurement process

• Product and freight savings

• Utilization of mscdirect.com

• Automated item sourcing

“BNA was good to help identify what we needed and to introduce the stakeholders to MSC’s capabilities. It was a helpful, pleasant and knowledgeable experience”.

Next steps: After 6 months into the program, the customer is now planning to implement vending and bringing on an MSC In-Plant associate.