In-person support is not always possible. Whether it is late at night, an urgent requirement, waiting for answers causes delays and inefficiency in the manufacturing process.
Get faster remote metalworking support with TechMate™, a free and secure file sharing and communication application built inside of the ITAR compliant, cloud-based Paperless Viewer.
In-person support is not always possible. Whether it is late at night, an urgent requirement, waiting for answers causes delays and inefficiency in the manufacturing process.
In collaboration with Paperless Parts, MSC provides all Paperless Viewer users access to TechMate, a cloud-based tool designed to streamline metalworking support and communication.
TechMate allows you to securely view and share any and all job-related files with your Metalworking Associate for advice and tooling recommendations, whenever you need it.
Paperless Viewer is the most powerful and secure communication and file-sharing tool for manufacturing operations, giving you access to all file formats without having to pay for native CAS software licenses.
With the ability to view 3D CAD models and dozens of other file formats from any device, your team will be able to quickly understand everything about the part or assembly you are quoting.
It's free with no download required. You simply sign up to create an account for your entire company.
Stop relying on paper technical drawings to communicate. Now you can collaborate with your team, customers, and vendors directly in your files and securely share your files with an MSC Metalworking Associate.
Paperless Viewer puts you in control. You own your files, and we securely store them for you. You control who can see the file and can stop sharing it at any time.
MSC has been C&M Precision Tech's biggest supplier, but before TechMate the process was to wait to have a Metalworking Associate come into the shop to help the team and give them feedback.
Having Metalworking Associates there for the team on-demand through TechMate has sped up the process and streamlined the communication between their team and the Metalworking Associates.
✔︎ When quoting, find the best tools to reduce costs and ensure you win the job
✔︎ When a job is not running properly and you need help to fix the problem
✔︎ Once you win the job, select the right tools to make the parts profitably
✔︎ When you want to make a long-running job more profitable by reducing cycle time