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Streamlining Hydraulics Supply Chain: Parker Hydraulics Program Clears Backorders for Excavator Attachments Manufacturer

Read how a construction machinery manufacturer, facing backorders due to long lead times from their incumbent hydraulics supplier, successfully cleared their backlog and increased output by implementing the Parker Hydraulics Program from MSC, which allowed them to bring specific hose and fitting production in-house.

Manufacturer

Overview

This company manufactures attachments for a variety of industries. Manufacturing shears, grapples, concrete processors, and specialty attachments are used for scrap processing, primary and secondary demolition, offshore decommissioning, waste recycling and handling, and a variety of other applications.

To get started, work with your MSC sales associate or call 800.645.7270 for more information.

Challenge

LONG LEAD TIMES CREATING BACKLOG

  • Incumbent hydraulics supplier not effectively managing long lead times for specific high-pressure hoses and fittings

  • Backorders up to 18 months leaving product sitting idle on the floor because they could not ship it to their customer

Solution

ENGAGED PARKER HYDRAULICS PROGRAM

  • Leverage part of the Parker Hydraulics program to bring in a hose crimper, hoses, and fittings, in house for specific hose and fittings

Results

CLEARED THE BACKORDERS AND GOT PRODUCT OUT THE DOOR TO CUSTOMERS

  • Eliminated product sitting idle waiting for hoses

  • Increased customer’s output of finished product

Continous Improvement

EXPAND THE WAYS MSC SERVICES HYDRAULICS NEEDS

  • Pursuing a plan to install full Parker Hydraulics Program and leverage MSC for all Fluid Connect Group business

  • Discuss recommendations or improvements to other areas the operation could use both Class C and MSC solutions

Customer
  • Manufacturer of Excavator Attachments
Industry
Customer Challenge