Career Guide in Manufacturing: What is a Quality Control Manager?

What Does a Quality Control Manager Do?

Quality control managers oversee product quality to ensure products are created to the specifications; they also focus on ways to make the production process as efficient as possible.

“They choose how, where and how often manufacturing products are tested during the manufacturing process,” notes Payscale.com, adding that “they must balance between too many tests, which slows manufacturing, and too few tests, which leads to lower-quality products.”

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The quality control manager is instrumental in developing metrology programs and working with the manufacturing and process engineers, as well as machinists, workers on the manufacturing line and inspection teams.

In addition to that more typical work, this role also involves reviewing statistical studies, technological advances, regulatory standards and general manufacturing trends to keep current on issues tied to quality control, OwlGuru.com points out. “They might also evaluate new testing and sampling methodologies or technologies to determine usefulness.”

As already noted, it’s a role that involves liaison work—often between the workers on the plant or shop floor and managers about issues related to work processes and to production.

In fact, OwlGuru.com reports that 97 percent of quality control managers say it’s critical to be able to work in a team in this role and that 100 percent say they take part in group discussions every day.

The quality control manager definitely focuses on operations practices and ways to help drive up productivity and improve work processes that will reduce costs while also ensuring that parts and products adhere to desired quality specifications.

Although the exact work demands may vary across businesses, Betterteam notes that quality control managers also often:

• Set the requirements for raw materials from suppliers and monitor use.

• Oversee product development procedures to identify any deviations from quality standards.

• Inspect final output, comparing it to requirements and approving or rejecting products.

Quality Control Manager Salary and Career Path

The potential to increasingly move up and manage larger teams in bigger manufacturing facilities is possible in this job, with starting salaries hovering around $50,000.

On the high end, some employees in this role are making upward of $110,000, notes Payscale.com:

Experience on the job will lead to salary bumps—up to a point. Payscale.com found that managers in this role for more than 20 years actually made slightly less than their less experienced counterparts.

This difference in pay also could account for the increasing demands of the job today—new skill sets tied to tech-heavy manufacturing environments and the adoption of methodologies such as lean manufacturing, for instance.

SOURCE: Payscale.com
 

Quality control managers start on a career path to their jobs through a number of roles: as machinists, as members of the inspection team, as product engineers, as assistant quality control managers.

What Are the Educational Requirements for Quality Control Managers?

As to education, many in this job are engineers, though an engineering degree is not a make-or-break for success in this field. Nearly all companies seek candidates with explicit manufacturing experience, and some also look for specific industry vertical knowledge, according to Study.com.

That said, a college degree is typically an expectation for these jobs and often one in engineering for the jobs on the higher end of the pay range.

Bureau of Labor Statistics data “indicated that job candidates interested in quality control management positions should possess at least a bachelor’s degree,” Study.com says. “Science or business-based degree programs may provide the most applicable educational preparation for a quality control manager’s job.”