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FAQs: Frequently Asked Questions

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K.N.
MSC Administrator
FAQs: Frequently Asked Questions

NOTIFICATIONS

Q: How will I be notified if someone replies to my post?

It’s simple! We’ll send an email to the email address you used to post.

  

FORUM CONTENT

Q: What are topics?

A: Topics are broad themes to help identify where you can look for information or ask a question to peers. Within topics, threads, or conversations are started. Topics are created by the Moderators and Administrators.

 

Q: What are threads?

A: Threads are conversations within a specific topic. For example, a topic can have 7 threads, which is 7 conversations. Forum Participants can start and participate in threads.

 

Q: What are sticky threads?

A: Sticky threads are conversations that the Moderators and Administrators have chosen to push to the top of all other threads. Only Moderators and Administrators can make threads sticky.

 

Q: What are locked topics?

A: Locked threads are conversations that Moderators and Administrators have chosen to close and not allow further conversation in. Only Moderators and Administrators can lock threads.

 

ROLES

Q: What are Moderators?

A: Moderators are MSC associates that are responsible for the day-to-day operations of Forums. At times, they will interact with Forum Participants and share their knowledge.

 

Q: What are Administrators?

Administrators are MSC associates that are responsible for managing the technicalities of running the site and oversee day-to-day site operations.

 

PROFILES, SIGN-IN AND REGISTER

Q: Did something change? I used to have to have a username and password to participate in Better MRO Forums.

A: We’ve made it easier to participate in Forums by removing Sign-In and Register. To participate today, all you need is an email address. This change also removed user profiles from the Forums.

MSC

Signing into Better MRO is easy. Use your MSCdirect.com username / password, or register to create an account. We’ll bring you back here as soon as you’re done.

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