PROFILE
Q: Can I add a profile image?
A: Yes! You can add a profile image in the profile section.
Q: Can I change my Display Name?
A: Yes! You should select a Display Name just for Better MRO Forums. It should be different than your mscdirect.com username. It’s an opportunity to select something creative to use to interact with your peers. If you select a Display Name and want to change it later, you can do so in the profile section of Better MRO.
Q: Can I change my title?
A: Yes! You can change your title in the profile section. Once you’ve selected a title, it can be edited if you choose to change it later.
NOTIFICATIONS
Q: Where do I get notifications?
Notifications are located on Better MRO. If you have notifications, they will display by your name in a blue circle with a number indicating how many notifications you have.
FORUM CONTENT
Q: What are topics?
A: Topics are broad themes to help identify where you can look for information or ask a question to peers. Within topics, threads, or conversations are started. Topics are created by the Moderators and Administrators.
Q: What are threads?
A: Threads are conversations within a specific topic. For example, a topic can have 7 threads, which is 7 conversations. Forum Participants can start and participate in threads.
Q: What are sticky threads?
A: Sticky threads are conversations that the Moderators and Administrators have chosen to push to the top of all other threads. Only Moderators and Administrators can make threads sticky.
Q: What are locked topics?
A: Locked threads are conversations that Moderators and Administrators have chosen to close and not allow further conversation in. Only Moderators and Administrators can lock threads.
ROLES
Q: What are Moderators?
A: Moderators are MSC associates that are responsible for the day-to-day operations of Forums. At times, they will interact with Forum Participants and share their knowledge.
Q: What are Administrators?
Administrators are MSC associates that are responsible for managing the technicalities of running the site and oversee day-to-day site operations.