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24/7 Customer Care

  • 1-800-645-7270
  • Live Chat
  • Help Center
  • About Us

Shipping Options

Free Shipping Upgrades Available on Thousands of Products

Get It Next Day when you choose the 1-Day UPS Shipping free upgrade option at checkout.


MSC Industrial Supply is dedicated to making ordering and shipping easy. Choose the method you prefer:

Ordering Online: MSC Industrial Supply offers secure online order processing. Place your order at any time of the day or night right from your desk.

Phone: Call us toll-free at 1-800-645-7270 Monday through Friday 7am-11pm ET and Saturday 8am-5pm ET.

Fax: Place your order via fax to 1-800-255-5067 - 24 hours a day.

Branch locations: Call us today at one of our local branch locations in your area.

eProcurement: Place orders electronically using Ariba, Oracle, SAP and other procurement platforms. Find out more about MSC Industrial Supply and eProcurement.


Order Tracking

MSC Industrial Supply delivers 7 days a week and, at your request, we can track your order in seconds. Orders may be tracked online* or by calling 1-800-645-7270.

*PunchOut customers must use the 800 number for order tracking.


Get It Next Day*

MSC will upgrade qualifying orders shipping to the contiguous U.S. to Next Day Air Saver, at no additional charge until 8:00 PM ET!

*Please see our terms & conditions for comprehensive shipping information for details that apply to our Get It Next Day Program.


Secure Ordering

Mscdirect.com secures your private information using a VeriSign SSL Certificate. All credit card and order information are processed using VeriSign's 128-Bit encryption. Information exchanged with any address beginning with https is encrypted using SSL before transmission.