Contact MSC

Let us know how we're doing! Our dedicated eCommerce Customer Care representatives are available Monday through Friday (7am - 10pm ET). General customer service is available Monday through Friday 7am-11pm ET and Saturday 8am-5pm ET.

By Email

* These e-mail addresses are not secured to receive credit card information. For your protection please do not send any sensitive information including credit card numbers. If you would like to place an order with a credit card, please use mscdirect.com or call our customer service team at 1-800-645-7270. Any credit card information received through this e-mail address will be destroyed upon receipt without action. We apologize for the inconvenience; your protection is paramount.

By Phone

General customer service: 1-800-645-7270

Website and eCommerce related questions: 1-800-753-7970
Fax: 1-800-255-5067
Servicio al cliente en español: 1-800-753-7922
Sales (Spanish only): 1-800-753-7922

Government Team: 1-800-MSC-4GOV (1-800-672-4468)
Government Fax: 1-800-477-6857

International Sales Phone: 1-888-880-2048 (within the United States)
International Sales Phone: 001-248-200-4420 (outside the United States)
International Sales Fax: 001-248-200-4045

In Puerto Rico: 1-800-432-4044
In Mexico: 001-800-217-3351
In Mexico Fax: 001-956-412-8131

MSC Machinery Inquiries can call:
Machinery Sales: 1-800-331-1110
Machinery Parts: 1-800-753-7975
Machinery Service: 1-800-753-7995

By Mail

MSC Industrial Supply
75 Maxess Road
Melville, NY 11747-3151

Remittance Address

If you would like to mail in a payment, please send it to:
MSC Industrial Direct, Co Inc
P O Box 953635
St. Louis, MO 63195-3635

Customer Service

Contact MSC